Customer Testimonials

Roseanne is the best sales person ever. She listens and cares about her customers.

Roseanne was an amazing consultant to work with. My husband went in mindless and she was extremely helpful!

Moses helped me get the car I want!

Moses was awesome help!

Travis Jenkins is a wonderful sales man he woke diligently and helped me get out of my lemon and into a 2024 Corolla. Pitts is great and so is Travis!!! He is the man with the plan ! Thank you You Travis I love my Greyson

Great experience purchasing a new car. Worked with Roseanne Crosslin and she was great from beginning to end. Very responsive, friendly, and not pushy like your typical salesperson. Would recommend her 100%!!!

We saw the car we were looking for on their website and when I called I spoke to one of the salespeople named Colby Yates. Colby was very friendly and helpful and didn’t try to push anything extra on me and considering that it was a 3.5 hr drive to his dealership he did everything to make the deal happen that we were looking for and had everything ready for us when we arrived. The whole transaction took maybe 30 minutes and was very smooth. Anyone looking to buy a car in this area or even if they are out of ... Read More

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Google - Feb 15, 2024

We saw the car we were looking for on their website and when I called I spoke to one of the salespeople named Colby Yates. Colby was very friendly and helpful and didn’t try to push anything extra on me and considering that it was a 3.5 hr drive to his dealership he did everything to make the deal happen that we were looking for and had everything ready for us when we arrived. The whole transaction took maybe 30 minutes and was very smooth. Anyone looking to buy a car in this area or even if they are out of the area I would highly recommend reaching out and asking for Colby. Thank you again for making our car buying experience a great one!!

Went to look for a used SUV..Rex was our Salesman...he was excellent . We bought a 2017 Highlander..easiest sale I've ever ever had..I hate car dealers ..but Rex and the staff were fantastic..3 hours out the door..thankyou

Shopping at Pitts Toyota was one of the best car buying experiences I EVER HAD! Shout out to our salesman Travis Jenkins. I couldn’t have prayed for a better experience/process. Absolutely no haggle. Pretty much did everything online and when I got there he was already waiting on me. Everyone I encountered at this dealership was pleasant and made my daughter and I feel like family. Renae (internet sales person), Will (finance), Antonio (Manager I believe). They were so awesome I had to ask “what was the catch?” Please shop with Pitts Toyota, go see Travis and tell ... Read More

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Google - Jan 9, 2024

Shopping at Pitts Toyota was one of the best car buying experiences I EVER HAD! Shout out to our salesman Travis Jenkins. I couldn’t have prayed for a better experience/process. Absolutely no haggle. Pretty much did everything online and when I got there he was already waiting on me. Everyone I encountered at this dealership was pleasant and made my daughter and I feel like family. Renae (internet sales person), Will (finance), Antonio (Manager I believe). They were so awesome I had to ask “what was the catch?” Please shop with Pitts Toyota, go see Travis and tell them I sent y’all! We purchased a 2023 certified pre-owned Toyota Corolla with only 5,400 miles for an excellent price!

Had a great experience with this dealership! Everyone at Pitts was very helpful and kind. Mr tony morris was very knowledgeable & patient with me, and he answered my calls each time with an answer to every question I had over the few days I was looking at cars.

I found a Highlander on line and Renae Tanner reached out to me. We were at the beach and I stopped by the dealership on our way home. Picked up the car and the entire experience took less than an hour! I can’t say enough positive things about Renae and Dylan’s professionalism and customer service skills! I highly recommend them! Very happy camper!!!

Renae at Pitts Toyota was absolutely the best. I was in a real bind and needed a car fast. Immediately, I felt like I could trust her and that she would help me get what I needed for the price I could afford. If you are needing to purchase a vehicle, go to Pitts and ask for Renae. You will not be disappointed! And trust ME, I would not be writing this if I didn't mean it. 🙂

Bought a vehicle here that turned out to have water damage and the sails manager did nothing but make false promises and lies.

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Best customer service! Anna and everyone else in the service department are so helpful. I will never take my car anywhere else to get serviced again!

Excellent customer service Dylan is awesome 😎

I had been looking for a 100 Series Land Cruiser or LX470 for months, and finally found what I was looking for at Pitts Toyota. Roseanne and Renae were both excellent. Starting the process online, all of my questions were answered promptly and with transparency. When I drove 2 hours to see the vehicle in person it was just as described, without unpleasant surprises. They happily obliged when I asked for a little further inspection of the vehicle and I was given fair, honest and up front pricing, ultimately leaving with the Land Cruiser I had been after for months. Thank you ... Read More

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Google - Aug 13, 2023

I had been looking for a 100 Series Land Cruiser or LX470 for months, and finally found what I was looking for at Pitts Toyota. Roseanne and Renae were both excellent. Starting the process online, all of my questions were answered promptly and with transparency. When I drove 2 hours to see the vehicle in person it was just as described, without unpleasant surprises. They happily obliged when I asked for a little further inspection of the vehicle and I was given fair, honest and up front pricing, ultimately leaving with the Land Cruiser I had been after for months. Thank you all at Pitts Toyota for a wonderful, stress free car buying experience.

Pitts Toyota Dealership was super helpful and went above and beyond to help our 21 year old daughter stuck with car issue. Kendra from the service department was amazing and helped with communication between our stranded daughter and parents at home 3 hours away. She even provided fritos and water to our daughter while she waited. The service technician was amazing too and we cant say enough about this dealership. Best customer service and care ever!

Great deal, great customer service. Anthony Santiago did an excellent job finding the right vehicle and working out a good deal. Thanks all!

From start to finish 5 star service. Anthony took excellent care of my purchase and each team member was professional and polite. They are truly knowledgeable and I cannot thank the team enough!!

I just want to give a huge thanks to the service department but personally Kendra. I was calling to see if I could get my information imported to Pitts. She went above and beyond to help and was able to schedule me right away. Thank you!

Get everything from the service department in writing or through email. The price you are given from the service department on the phone needs to be confirmed for your situation. This sounds logical, but apparently not everybody cares to make sure the price is accurate for you. I was charged a higher amount from what I was told for a key programming. They are trying to make it right, but it still caused me a lot of aggravation and wasted time to sort out (I live out of town). I wouldn't have even bothered trying to source a key ... Read More

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Google - May 8, 2023

Get everything from the service department in writing or through email. The price you are given from the service department on the phone needs to be confirmed for your situation. This sounds logical, but apparently not everybody cares to make sure the price is accurate for you. I was charged a higher amount from what I was told for a key programming. They are trying to make it right, but it still caused me a lot of aggravation and wasted time to sort out (I live out of town). I wouldn't have even bothered trying to source a key on my own if I had been told the correct programming fee for my car up front. They never implied their programming price could vary, and I called in more than once over a few weeks to make sure I wasn't being misinformed. They told me it would be $65 to program my key (gave them my vehicle information to verify), but actually the STARTING price to program basic keys is $65. I guess mine isn't basic, even after telling them the car it was and the kind of key I needed. I even asked how much to do it if they supplied the key, so they knew. When I went in with my aftermarket key, it doubled. Be careful.

We bought two vehicles from Pitts in a relatively short amount of time and could not be happier with the service we received. Both transactions were hassle-free and no pressure. Will definitely be looking here the next time we need a vehicle and would q00% recommend.

I have purchased 2 vehicles so far from Pitts Toyota, and have had the best experience! If you have any questions or concerns they answer them with no problems. Anthony Santiago will set you up with the best deals around. I don’t ever see me going anywhere else.

My husband and I purchased a new Tacoma truck about 5 months ago and we love it! We wanted to commend our salesman, Colby Yates, who Jerry Pitts recommended to us. He was very knowledgeable and efficient with the whole purchase process and located the truck we were looking for. When it was delivered, he spent a great deal of time getting us set up in it. He explained and reviewed all the features the truck had to offer, which had a lot, with which we were not familiar. My husband was disappointed that Toyota does not offer CD players in ... Read More

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DealerRater - Feb 22, 2023

My husband and I purchased a new Tacoma truck about 5 months ago and we love it! We wanted to commend our salesman, Colby Yates, who Jerry Pitts recommended to us. He was very knowledgeable and efficient with the whole purchase process and located the truck we were looking for. When it was delivered, he spent a great deal of time getting us set up in it. He explained and reviewed all the features the truck had to offer, which had a lot, with which we were not familiar. My husband was disappointed that Toyota does not offer CD players in the trucks anymore and Colby went above and beyond to try to help us with other options to be able to play my husband's music in the truck. He even copied a stack of CDs onto a jump drive and showed us how we could then play that in the truck, since we were not versed in how to do that ourselves. He went way out of his way to help us and was so nice throughout. We would highly recommend Pitts Toyota and especially Colby Yates to others looking for a great vehicle.

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Anthony Santiago was so helpful and friendly! He was attentive to anything we asked/needed! I had a great experience purchasing my vehicle today.

I can't say enough good things about Pitts! I went and test drove a 4Runner on Saturday and took it home on Tuesday, I 10/10 recommend Anthony Santiago he was very upfront and honest throughout the whole process! Y'all go see Anthony for your next vehicle.

One of the easiest (if not the easiest) vehicle purchases I have ever experienced. My salesperson, Anthony, was great and helpful. Very little effort was required of me. I told him what I wanted and the monthly payment I needed and he came through. I will definitely be a returning customer (as I already am with this being my 2nd Highlander purchased here). I was beyond satisfied! Such a great car buying experience...which says a lot! -Becky Ware

Great dealership. Anthony is the best car salesman. Super helpful through the entire process. And very informative

I am very pleased with my experience at Pitts. Our salesman Anthony Santiago was awesome. Would definitely recommend seeing Anthony.

We were very impressed with Pitts! It was a great experience and Anthony was great. He didn’t make us feel pressured or overwhelmed. I would recommend this dealership to anyone! Worth the drive!

I have the best experience with this dealership! Rex Turk was awesome and took care of all our needs with the car we wanted. I will only buy vehicles with Pitts Toyota in Dublin! They are wonderful family oriented people and treat you like you wanted to be treated. Thank you Rex Turk, for everything.

I would give the place 10 stars if I could. I was traveling down I-16 toward Savannah last weekend when my check engine light unexpectedly came on. Fortunately I was close to Dublin and made it to Autozone, who advised me that Potts Toyota was right down the street. Anna in the service dept went above and beyond to help me have the problem corrrectly diagnosed and even consulted with my son who also works for Toyota but was 200 miles away where we live. Together we were able to figure out the best plan to help me get to my destination ... Read More

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Google - Sep 10, 2022

I would give the place 10 stars if I could. I was traveling down I-16 toward Savannah last weekend when my check engine light unexpectedly came on. Fortunately I was close to Dublin and made it to Autozone, who advised me that Potts Toyota was right down the street. Anna in the service dept went above and beyond to help me have the problem corrrectly diagnosed and even consulted with my son who also works for Toyota but was 200 miles away where we live. Together we were able to figure out the best plan to help me get to my destination safely without causing additional damage to my van. Anna is truly a gem, and it is very hard to find someone who goes to these lengths to help their customers in this day and time. The service technician who ran the diagnostics on my van did so very quickly and was very thorough to ensure the correct findings. The assumption had been that the problem was something far worse than it actually was, so his efforts to diagnose the issue correctly saved me from being stuck several hours from home with no car, and from a much more costly repair than necessary. Thanks to Anna and your service team I was able to make it to my destination and enjoy the beach without worrying about my van. Thank you!

One of the most easy dealerships I’ve ever dealt with. No old school crazy car salesman, just simple pricing and they offer good money on trade. Simple process I did Most of my transaction via text. I spent less than 40 minutes in the dealership when I picked up my Vehicle.

I cannot say enough good things about Pitts Toyota. I knew what I wanted going in to the deal and never felt like they were only trying to “make a buck” off of me. I spent a week or so in contact via text with Renae after searching their online inventory. She was an absolute joy to work with. She was patient with all of my questions and found the perfect car for me without trying to upsell or change my mind for sake of making more money. Once I arrived at the dealership, the experience only got better. Buying ... Read More

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Google - Aug 28, 2022

I cannot say enough good things about Pitts Toyota. I knew what I wanted going in to the deal and never felt like they were only trying to “make a buck” off of me. I spent a week or so in contact via text with Renae after searching their online inventory. She was an absolute joy to work with. She was patient with all of my questions and found the perfect car for me without trying to upsell or change my mind for sake of making more money. Once I arrived at the dealership, the experience only got better. Buying a new car was a very emotional experience for me as I was parting ways with the car my “papa” had left for me in his passing. The staff at Pitts made me feel like family. They hugged me and offered tissues in my sadness. Yet again, once there, I didn’t feel pressured to purchase any add-ons and left with peace of mind with the perfect car for me.

Mr. Willie is Excellent 🤩 YOU CANNOT GO WRONG AT ALL PLEASE ASK FOR HIM AND CHECK HIM OUT‼️

I contacted Pitts Toyota on line and connected with Mary Frances Flanders. The vehicle we wanted was en route and we were able to conduct all the business aspects of the purchase on-line since we live in another county. We received the best service, with frequent communications from Mary Frances that I have ever experienced. I always prefer to buy local but this experience proved shopping around is worth the time. Thank you again, Mary Frances, for your outstanding knowledge of your product and excellent customer service. !!

I want to personally thank Mr.Rex & Mr.Will for helping us purchase a new vehicle! Everything was super easy and quick. We had a bad experience at another dealership & they were very rude so being able to come in and be treated like family was great! Thank you so much & I look forward to buying again in the future from y’all!

Outstanding Service ,Best Toyota Dealership in the United States ,we have Bought 3 Vehicles here

They are friendly effeciant and do a good job on all makes just not Toyota

Great experience and Spectacular customer service. They make you feel right at home. 😁 I recommend them anyway. Keep up the good work guys. Anybody needing a new car? Go to Pitts and see Dylan Hall. 👍

They always very nice and helpful. I would not go anywhere else for a car or truck

Love this place. Buying a car here is the best decision you can make.

I called Colby this morning looking for a 2022 Camry he was extremely helpful and responsive the whole time I’m a very difficult person to put up with and he handled it well, I came into the store too drive the Camry and possibly make a deal and everything worked just the way I wanted thank you pitts Toyota for your time and putting me in the vehicle I spent so much time looking for.

Pitts Toyota is An amazing place. Jerry and nick go above and beyond to make sure that everything is in order and the business runs properly. The people are great, the work environment is heavenly and it has been a joy working for Pitts. However, Sam Allen, the service manager, is a joke. I do not recommend working under him.

Colbey was very helpful. Great experience.

Quick Service. Thanks!

Lot friends that I miss

There service department is awesome

Pitts Toyota is a fantastic dealership to work with. They are a no pressure - family oriented dealership. They bend over backwards for their customers. And the Sales Manager Antonio Robbins is one of the best employees I have ever worked with at a dealership. Kind, courteous and accommodating are the best words to describe Pitts Toyota.....

Not many vehicles to look at

Agree everything was great

Always a great service in my city Dublin Ga.

This Dealership was amazing!! It's the only place i'll be getting my cars from , from now on!

They have the best team here! They don’t haggle or waste your time. I was done over the phone in less than an hour and all I had to do is come in, sign, and drive away!! Ask for AJ.. he and Jed will get you to riding quickly!! #IJoinedTheSmileTeam and you should too! You definitely won’t be disappointed!!

(Translated by Google) Excellent service and good work (Original) Excelente servicio y buen trabajo

I bought a used 2015 Camry Hybrid from Mary Linda Flanders about 5 years ago. Not only has the car been a dream to drive and own, but her customer service has been superb! The buying process was so smooth and stress free, and she has kept in touch with us through the years. I live in Texas now, but when I need a new car, I will probably drive to Georgia to buy a new one from her!

It was a good place to get a new car. Or to take your to have it fixed.

Fast service for a Saturday!!

Car was about to break down, they told me to bring it in even though there weren’t any open spots for the day, had me in and out in a couple of hours with great customer service.

Great people and fast service, Will definitely recommend.

Waiting to find waiting to find out how good the deal IS if the deal IS worth IT

Beautifully cars

White glove treatment

Great service and I love my new tires

Great customer service dept!

Friendly people and fast service

Hands down the best dealership I have ever dealt with. Pitts Toyota is about 1000 miles from where I live, and they were one of 6 dealerships in the country, at the time, that had the EXACT truck I was looking for. Working with Mary Linda Pitts was an absolute pleasure. She was incredibly helpful, friendly, and went above and beyond what I could ever hope of any dealership, making my buying experience a great one. Thank you so much Mary Linda, Jerry, Jed, Alan, and everyone else at Pitts Toyota for helping make me one very very happy new Toyota owner, ... Read More

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Google - Apr 8, 2021

Hands down the best dealership I have ever dealt with. Pitts Toyota is about 1000 miles from where I live, and they were one of 6 dealerships in the country, at the time, that had the EXACT truck I was looking for. Working with Mary Linda Pitts was an absolute pleasure. She was incredibly helpful, friendly, and went above and beyond what I could ever hope of any dealership, making my buying experience a great one. Thank you so much Mary Linda, Jerry, Jed, Alan, and everyone else at Pitts Toyota for helping make me one very very happy new Toyota owner, everything was perfect!!!!

The Service Dept is customer focused and will go above and beyond. Accidents happen, things break and people are human. I am very thankful for Sam and his service team. They always take care of me and all my questions.

The sales associate was very informative and helpful.

These guys are top notch. Great deal and they delivered our fully loaded highlander to our hone in atlanta. No questions asked. Will definitely buy from them again!

Great Toyota dealer They give us a great price on a 2021 Tacoma Thanks Butler Toyota